Privacy notice — updated 25 October 2026
Who is responsible
iVision Learning Ltd (company number 14560540), trading as BTECRevision, operates btecrevision.com. Our business contact address is 71–75 Shelton Street, London WC2H 9JQ, United Kingdom. Contact support@btecrevision.com about your information or privacy rights.
Purchases, payments and downloads
Checkout collects your email address, name and billing address. Phone number and order notes are optional. We use this information to process payment, supply the purchased files, send order confirmations and answer order enquiries. This processing is necessary to enter into and perform your purchase contract. You cannot complete a purchase without the required order information. Guest checkout is available; you do not need to create an account. Customer account registration is currently disabled.
WooCommerce stores the product, amount, payment status and transaction references. For the Chemistry bundle it also records your two digital-supply choices, their wording, the terms version and copy, and the time recorded with the order. These records help fulfil the contract and document the agreement and our consumer-law obligations. WooCommerce manages download permissions and download logs. The order confirmation includes the terms and choices.
Stripe provides the payment fields and processes payment and fraud-prevention information. Card details entered into Stripe’s fields are sent to Stripe. We do not store full card numbers or security codes. We may retain payment references and Stripe customer/payment-method identifiers. Stripe may offer Link or saved-payment features with its own choices and privacy information. See Stripe’s privacy policy. Stripe acts as a processor for some services and as a separate controller for others, including its own legal and risk-management purposes.
Support, reviews and website operation
We use support correspondence to answer your enquiry and resolve problems. The lawful basis is the purchase contract where relevant, or our legitimate interest in answering other enquiries and keeping appropriate records of their resolution. If you post a product review, its display name, rating and review can be public; your email address is not published with it. Review and technical information may be used to moderate submissions and prevent abuse, in our legitimate interest in a trustworthy service. Do not include private order or payment information in a public review.
Hostinger provides the website hosting, database, recovery backups and the email service for btecrevision.com. Our authorised administrators can access information needed to operate the business. Order notifications sent to the seller are also handled by the seller’s email service. Hosting, email and payment providers and their service providers receive information needed to provide those services. Information may also be disclosed where necessary to comply with the law, resolve a payment dispute or protect legal rights.
Website requests and resources can disclose technical information such as IP address, browser/device information and requested pages to the hosting or resource provider. WordPress and WooCommerce use basket, session and login functionality. Stripe supplies embedded payment resources and payment/fraud-prevention functionality. These operational and security uses support our legitimate interests in providing a working, secure website and, where necessary, performance of your purchase contract. Cookie rules apply separately from these data-protection lawful bases.
The Hostinger Reach marketing plugin is installed but its current dashboard shows that the website is not connected. Its browser resource can still load from Hostinger’s CDN. No Reach audience synchronisation or email campaign is configured in that dashboard. The immediate-download choices at checkout are not marketing consent. Buying a bundle does not itself request a newsletter subscription. You can control cookies through your browser; blocking functionality needed for baskets or payments may prevent checkout working.
How long information is kept
We use the following retention criteria: whether information is still needed to supply or support the purchase; to document the licence, consent and terms; to resolve an outstanding enquiry, refund, chargeback or dispute; or to meet applicable accounting, tax and other legal requirements. Information should be removed or anonymised when these purposes and requirements no longer apply. Support correspondence is needed while an enquiry is open and afterwards only where it remains necessary to document its resolution or a related order or legal claim.
The WooCommerce and Stripe-plugin automatic retention fields are currently blank, so those settings do not schedule deletion or anonymisation. Retention and erasure therefore require manual handling. Hosting backups, technical logs, email services and Stripe’s independent records have their own operational or legal retention arrangements. Contact us about the information relating to your order or enquiry; we will assess what can be erased and what must be retained rather than promising that every record can be deleted immediately.
International processing
Hostinger and Stripe use international services and service providers, so information can be processed outside the UK. Their published data-processing terms include contractual transfer provisions, including the UK International Data Transfer Addendum where applicable. See Hostinger’s data-processing addendum, Hostinger’s privacy policy and Stripe’s data-processing agreement. Contact us if you want information or a copy of the applicable safeguards for your information.
Your choices and rights
You can ask for access to, or correction of, your personal information and request deletion, restriction, portability or object to processing where those rights apply. The applicable right and any exception depend on the purpose and lawful basis, including legal requirements to retain some records. Contact support@btecrevision.com; we may need proportionate information to confirm that a request concerns your own records. Do not send card numbers, security codes, passwords or private download links. For concerns you can also contact the UK Information Commissioner’s Office.
The revision resources are intended mainly for learners aged 16 and over. Under-18s should ask a parent or guardian to make purchases. Do not put sensitive personal information in optional checkout notes, reviews or support messages.